Orders & Shipping
How long does shipping take?
- Processing Time: 1-2 business days
- Shipping Time: 4-6 business days for the United Kingdom
- Estimated Total Delivery Time: 5-8 business days (Processing + Shipping)
Orders placed by 5:00 PM (GMT) ship faster. Orders after that are processed next business day.
Do you ship internationally?
- At this time we only ship to the United Kingdom.
Can I track my order?
- Yes of course! Please use this page here
Payments & Security
What payment methods do you accept?
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Mastercard
- Shop Pay
- VISA
All transactions are processed in GBP
Is it safe to order on Fina-Line?
- Absolutely! We take security and safety very seriously. Our website uses SSL encryption and secure payment gateways to ensure all transactions are safe and protected.
Returns & Refunds
Can I return a product?
- Yes of course. You can return your order within 30 days of receiving it, as long as the item is unused and in its original condition.
How do I start a return?
- It's super easy. Please contact our support team at support@fina-line.com with your order number and reason for return. We'll walk you through the process.
When will I receive my refund?
- Once we receive and inspect the item, we will process your refund within 7 days. Refunds are issues to the original payment method.
Contact & Support
How can I contact customer service?
Company Name: FOXESFASHION LTD
Fina-Line 15 Croasdell Cl, Abingdon OX14 5TQ, UK
Contact Page: Click here
Email: support@fina-line.com
Phone: +447451255033
When is your customer support available?
We are available during the following hours:
- Monday to Friday: 9:00 AM - 5:00 PM (GMT)
We will do our best to respond within 1-2 business days.